postage & payment

I endeavour to process and post all orders on the day they are received. If for some reason there is going to be a delay with your order, you will be contacted by phone or email.

Australia Post offer a few different postage options. You can select your preferred option at the checkout.

There are a few large items which incur a higher postage rate, you will find this additional cost clearly outlined in the product description for these items.


Australia: a flat rate applies for parcel postage Australia wide, with the optional added extras described below.

  • Standard parcel post: $10 see estimated delivery times below.
  • Express parcel post: $14​ delivery is guaranteed to occur the next business day within the Australia Post Express Post network, country areas may take longer.

Optional extras: All parcels are tracked using Australia Post tracking service, for your protection and peace of mind you may choose to add additional security to your parcel.

Extra Cover

Extra cover is an insurance available when purchasing valuable goods.

Signature on delivery must also be purchased with this service.

Add $1.50 per $100 value (or part thereof)

Plus $3 for signature on delivery

Signature on Delivery

Signature on delivery requires the signature of the recipient upon delivery.

Add $3


Estimated delivery times:

Location

Standard Post

Adelaide metropolitan

up to 2 days

South Australia country locations

up to 5 days

Canberra, Melbourne & Sydney

up to 4 days

Brisbane, Darwin, Hobart & Perth

up to 6 days


International orders: $45 flat rate applies to all international orders, please check with your local postal service for estimated delivery times from Adelaide, Australia.


Payment:

All payments are processed using PayPal.

If you have any questions, please email Rachel at info@rainbowtree.com.au